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Honda Jazz 2020 review

Hatchback Hybrid
Honda Jazz 2020 — front three-quarter view

Overview

The fourth-generation Honda Jazz, on sale in the UK from spring 2020, ditched the old petrol engines entirely — every car in the range is a full hybrid wearing Honda's e:HEV badge. Under the bonnet, a 1.5-litre petrol engine works with two electric motors and a single-speed e-CVT to deliver 109PS, 0-62mph in 9.4 seconds and claimed economy of 62.8mpg with CO2 from 102g/km. It is a proper hybrid, not a mild one, so it can genuinely glide around town on electric power alone.

Yes, the Jazz still has that pensioners' favourite reputation — and you know what? That is precisely why it makes such a sensible used buy. Grandparents bought them new, serviced them by the book and rarely stressed them, so clean examples with full Honda service history are commonplace. But don't write it off as dull: the GR Jazz is far more comfortable, quieter and better connected than the old car, with adaptive cruise, lane-keeping and wireless Apple CarPlay from mid-spec upwards. It was even voted Carbuyer's Best Used Hybrid Car for 2023.

The star of the show is the cabin. Honda's Magic Seats flip the rear seat bases up cinema-style to swallow tall plants or a flat-pack, then fold flat for a 1,205-litre load bay — no rival supermini touches that versatility. The 304-litre boot is actually the weak spot on paper, so bring your suitcases on the test drive if family duties matter.

When buying used, prioritise condition over trim, check the service book (services are due every 12 months or 12,500 miles), and remember the original Honda warranty was 3 years / 90,000 miles — a 2020 car bought in 2026 will almost certainly be out of manufacturer cover, so look at Honda Approved Used stock or budget for an extended warranty. Early e:HEV cars are mechanically simple — no cambelt, no conventional clutch — which is why they top reliability surveys, but do insist on the battery fan filter being cleaned and the 12-volt battery's age being confirmed.

UK price from: £18,980

Related buying guides:
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Specifications

Engine1.5L hybrid petrol (e:HEV i-MMD)
Power109 PS
Torque253 Nm
0-62 mph9.4 seconds
Top speed108 mph
Transmissione-CVT single-speed
DriveFront-wheel drive
Fuel economy62.8 mpg combined (WLTP)
CO2 emissions102 g/km
Boot space304 litres (1,205 litres seats folded)
Euro NCAP5 stars (2020)
Insurance group18-22
Warranty3 years / 90,000 miles

Features

  • e:HEV full-hybrid powertrain as standard — every UK Jazz from 2020 is a hybrid, no petrol-only option
  • Magic Seats: flip-up rear seat bases for tall loads plus fold-flat backs for a 1,205-litre maximum
  • Honda SENSING driver-assist suite standard — adaptive cruise control, lane-keep assist and traffic sign recognition from the base SE
  • 9-inch Honda Connect touchscreen with Android Auto and wireless Apple CarPlay on SR trim and above
  • Centre-mounted front airbag and driver knee airbag — part of a package that earned 5 Euro NCAP stars
  • My Honda+ connected app with Wi-Fi hotspot capability and remote journey-to-car navigation
  • 'B' brake-energy mode for stronger regenerative braking around town — gentle on brake pads and discs
  • Crosstar EX variant: raised ride height, roof rails, water-resistant seat fabrics and two-tone paint for a crossover look

Common parts & prices

PartPrice (GBP)Notes
Front brake pads (set)£38.99Pattern part; OEM specification
Oil filter£11.99
Cabin pollen filter£12.99
Front wiper blades (pair)£19.99
12V auxiliary battery£74.99
Engine air filter£14.99

Prices are typical UK aftermarket/OEM guide prices and may vary by supplier.

Pros

  • Outstanding real-world economy — 62.8mpg WLTP claimed; owners report high-50s on motorways and the hybrid system shines brightest in stop-start town driving
  • Honda reliability, hybrid simplicity — no cambelt to replace, no clutch, regenerative braking extends pad life; Jazz models consistently top owner-satisfaction surveys
  • Class-leading interior versatility — the Magic Seats system genuinely has no equal among superminis
  • Strong safety record — 5 Euro NCAP stars (2020) and Honda SENSING standard, rare kit for a used small car under £20,000
  • Cheap to run day-to-day — insurance groups 18–22, servicing from £180 under Honda's 12/12+ scheme after year three, and hybrids skip ULEZ/CAZ charges

Cons

  • Boot is modest for the class — 304 litres is below average for a supermini, so families with pushchairs should compare against rivals
  • Engine drone at motorway pace — the e-CVT holds the 1.5 at high revs when accelerating hard; refined in town, less serene on the M1
  • Out of manufacturer warranty now — a 2020 car bought in 2026 will have exhausted Honda's 3-year cover, so factor in warranty or maintenance cover on higher-mileage examples
  • Pricier than petrol rivals, used and new — the hybrid tech commands a premium (used examples still fetch £13k–£19k for a 2020 car), and Crosstar running costs are marginally worse

Frequently asked questions

How long does the Honda Jazz hybrid battery last?
Honda covers the hybrid battery for 8 years / 100,000 miles. Failure is rare on GR Jazz models so far; if a replacement is ever needed, UK specialists supply new batteries fitted for around £1,550 including VAT with a 3-year warranty.
Is the e:HEV system reliable?
Yes. It is mechanically simpler than a conventional powertrain: no timing belt, no clutch, no turbocharger. Keep to the 12-month / 12,500-mile service schedule, ensure the battery cooling fan filter is cleaned at service time, and check the 12-volt auxiliary battery's age, as hybrids can be sensitive to a weak 12V battery.
How much does servicing cost?
Honda main dealers offer a fixed-price scheme: minor service ~£180, major ~£290 once the car is over three years old (Honda 12/12+ programme). Annual servicing at 12,500 miles is the norm.
What road tax does a 2020 Jazz pay?
At 102–110g/km CO2 it sits in the 101–110g/km band; used cars now pay the standard annual rate (currently around £195 per year). Always confirm the current rate on GOV.UK for the specific registration.
How big is the boot compared with rivals?
304 litres seats-up is smaller than some rivals — the Jazz wins on versatility rather than raw volume. Fold the Magic Seats flat for 1,205 litres, or flip the rear seat bases up for a tall-load utility mode no rival offers.

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